Privacy Policy

Colonial Chapter of the Paralyzed Veterans of America www.colonialpva.org

Effective Date: May 5, 2026 Last Updated: May 5, 2026

The Colonial Chapter of the Paralyzed Veterans of America (“Colonial PVA,” “we,” “us,” or “our”) respects the privacy of our donors, members, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It is designed to comply with the BBB Wise Giving Alliance (Give.org) Standards for Charity Accountability, particularly Standard 18 on Donor Privacy.

Information We Collect

We collect the following types of information:

• Personal Information: Name, mailing address, email address, phone number, and other contact details you provide when donating, becoming a member, registering for events, subscribing to newsletters, or contacting us.
• Donation and Financial Information: Payment information and donation history (processed securely by third-party providers such as Zeffy).
• Usage Data: IP address, browser type, device information, pages visited, and session duration (collected automatically via cookies and analytics tools like Google Analytics).
• Voluntary Health-Related Information: Limited details you may share when requesting services, advocacy support, or participating in programs (e.g., information related to spinal cord injury or disease for peer support or adaptive sports).

How We Use Your Information

We use your information to:

• Process donations and memberships
• Send newsletters, event invitations, program updates, and other communications
• Provide services, advocacy, and support programs
• Improve our website and services
• Respond to your inquiries
• Comply with legal requirements and prevent fraud

Sharing of Your Information

We do not sell your personal information. We may share it only as follows:

• With trusted service providers (e.g., donation processors, email platforms, website hosts) under strict confidentiality agreements.
• With the national Paralyzed Veterans of America organization for membership administration and required reporting.
• With legal authorities when required by law.

Opt-Out Rights: You may request that we not share your name and address (or other personal information) outside our organization (beyond necessary service providers and national PVA) by contacting us at any time.

Cookies and Tracking

Our website uses cookies to improve functionality and analyze anonymous traffic. You can manage or disable cookies through your browser settings.

Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including secure servers and encryption for financial transactions. However, no internet transmission or electronic storage method is 100% secure.

Your Rights and Choices

• Access and Correction: You may request to review or correct your personal information.
• Opt-Out / Deletion: You may opt out of marketing communications (every email includes an unsubscribe link) or request deletion of your information where permitted.
• Sharing Opt-Out: Use the contact information below to inform us that you do not want your information shared outside the organization.

To exercise any of these rights, please contact us (see “Contact Us” section below).

Retention

We retain your information only as long as necessary to fulfill the purposes described or as required by law.

Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted here with a new effective date. We encourage you to review it regularly.

How to Opt Out of Information Sharing You can inform us that you do not wish your personal information to be shared outside the organization by:

• Checking the appropriate box on any donation or membership form, or
• Contacting us directly using the information below.

This Privacy Policy is prominently linked in the website footer and near donation forms for easy access.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Colonial Chapter Of The Paralyzed Veterans of America
Email: info@colonialpva.org
Phone: (302) 861-6671
Mailing Address: 700 Barksdale Road, Suite 2, Newark DE 19711

© 2026 Colonial Chapter of the Paralyzed Veterans of America, Inc.